Trim before lighting
Keep the wick trimmed to ¼ inch before every burn to encourage an even flame and reduce mushrooming.
A better burn
Care for the candle. Enjoy every hour.
A few simple habits help natural soy candles burn evenly, cleanly, and safely.
Choose a safe surface
Place the candle on a stable, heat-safe, nonflammable surface away from drafts, children, and pets.
Build the melt pool
On the first burn, allow the wax to melt to the edge of the vessel. Do not burn for more than four hours.
Never leave it alone
Keep a burning candle in view. Extinguish it before leaving the room or going to sleep.
Let it cool
Wait at least an hour before moving the vessel. Once cool, replace the lid and store in a dry place.
Clean with soap and water
If soy wax spills, carefully clean the cooled area with a cloth and hot, soapy water.
Need a hand?
Ask us about your candle.
If the wick, melt pool, or fragrance is not behaving as expected, send us a note and include the candle name and size.
Contact us